Emotional Intelligence

Leadership Theory -

Golemans (2004) Attributes of Leaders

Goleman (2004) – talks about emotional intelligence - a key to being a successful leader.  When speaking of emotional intelligence he indicates that this requires a leader to have self-awareness, self-regulation and motivation.
Emotional intelligence has a genetic component; however he suggests it can increase with age and can be learnt.

                  Goleman's four domains of emotional intelligence

1 Self awareness

2 Self-management

3 Social awareness

4 Relationship management

Social intelligence is also needed to motivate and inspire others. Social intelligence requires the ability to tune into other people's thoughts and feelings and accept positive and negative feedback  to improve  leadership.

Furthermore, Goleman feels that reward based management is far less effective than encouragement based management. He believes positive reinforcement and the building of a rapport with followers results in the best outcomes.